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Top 10 signs that documentation is craptacular

“Content is an asset worthy of being managed,” says Scott Abel. I agree that good content is an asset. Bad content is a liability. It’s time to talk about the shameful underbelly of technical...

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Localization best practices (premium)

Localization—the process of adapting content to a specific locale—is a critical requirement for global companies. It’s often treated as a necessary evil, but this is shortsighted. The quality of...

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Getting the most out of conferences–the hallway track

I’ve lost count of the number of conferences I’ve attended. I average five or so per year, so over 20 years, that’s at least 100 events. Here are some things I’ve learned about successful conference...

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